{"id":231,"date":"2007-08-13T12:42:34","date_gmt":"2007-08-13T19:42:34","guid":{"rendered":"http:\/\/bunnyears.net\/dan\/?p=231"},"modified":"2007-08-13T12:42:34","modified_gmt":"2007-08-13T19:42:34","slug":"no-red-youre-dead","status":"publish","type":"post","link":"https:\/\/bunnyears.net\/dan\/?p=231","title":{"rendered":"No red? You&#8217;re dead."},"content":{"rendered":"<p>Well. Called tech support and, after 55 minutes, was told that if I don&#8217;t have three red lights, I have to pay $99 for an out-of-warranty repair. This is not <a href=\"http:\/\/blogs.mercurynews.com\/aei\/2006\/09\/microsoft_dismi.html\" target=\"_blank\">what Microsoft said last year<\/a>, stating that any 2005-made units (like mine) would be repaired for free, without specifying what caused the problem. My tech support guy &#8220;didn&#8217;t have that information yet&#8221; and said he can&#8217;t help me until I get three red lights. Mind you, that information was released 11 months ago. But as you can imagine, my word against whatever info is accessible to the call support database&#8230;my word doesn&#8217;t stand a chance. But I&#8217;m not paying $99.<\/p>\n<p>So. I can&#8217;t get help because my freezing, glitching, unplayable Xbox is <em>not <\/em>currently displaying three red rings. It&#8217;s very close to that, but it&#8217;s not there yet. So I&#8217;m in limbo until it totally fails&#8230;or I just tell them that it&#8217;s failed.<\/p>\n<p>I did not identify myself as a member of the press (this is the 360 I camped out for and paid for with my own money; I&#8217;m just another consumer), but I&#8217;m glad I recorded the call. It will be good to have as reference as this develops.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Well. Called tech support and, after 55 minutes, was told that if I don&#8217;t have three red lights, I have to pay $99 for an out-of-warranty repair. This is not what Microsoft said last year, stating that any 2005-made units &hellip; <a href=\"https:\/\/bunnyears.net\/dan\/?p=231\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"_links":{"self":[{"href":"https:\/\/bunnyears.net\/dan\/index.php?rest_route=\/wp\/v2\/posts\/231"}],"collection":[{"href":"https:\/\/bunnyears.net\/dan\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bunnyears.net\/dan\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bunnyears.net\/dan\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/bunnyears.net\/dan\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=231"}],"version-history":[{"count":0,"href":"https:\/\/bunnyears.net\/dan\/index.php?rest_route=\/wp\/v2\/posts\/231\/revisions"}],"wp:attachment":[{"href":"https:\/\/bunnyears.net\/dan\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=231"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bunnyears.net\/dan\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=231"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bunnyears.net\/dan\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}